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Top.Host Report Card
Contact Information

Tel: 1-801-100-4678
Email: sales@top.host
Website: http://top.host
Address: S Street, Industrial Area
Heraklion, Crete, 71 601, Greece

Blog:
top.host/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Top.Host combines consistency with reliability, communication, know-how and extreme support for anyone looking to secure a high standard of Elastic Sites web hosting.

Top.Host makes it simple for individuals and small businesses to create a professional online presence. With 24/7 technical support and a focus on secure and reliable hardware and infrastructure.

At Top.Host, they always aim to provide higher service and not higher prices with plans designed and based upon client feedback and market research. You only pay for the services you need.
The services of Top.Host include Web Hosting for personal websites, e-shops, forum, corporate websites, along with Reseller Hosting solutions and Dedicated Hosting. Top.Host also offers CDN solutions and SSL certificates for an integrated, fast and secure website.
Sales Review Grade: A
Support Review Grade: A
Plans / Features Review Grade: A
Usability Review Grade: A
Conclusion Grade: A
Top.Host has been hosting business, personal, social, and non-profit websites for valued clients since 2005. They have all the tools, processes, and expertise to help you take your great idea or business online today.
 
Sales Review
Ticket Sales Yes
24 x 7 ? No. Only from 9am to 5am
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) Answered all questions in detail.
 
Email Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Response time was good.
Response Time (Issue Resolved) All questions were answered.
 
Live Chat Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Response Time (Initial Acknowledgement) Response time was fast.
Response Time (Issue Resolved) All questions answered in detail.
 
Phone Sales Yes
24 x 7 ? No. Only from 9am to 5pm
Toll-Free No
Response Time (Initial Acknowledgement)
Response Time (Issue Resolved)
 
Sales Contact Details
Sales Telephone N/A
Sales Email sales@top.host
Main URL https://top.host
 
Billing Details
Payment Methods
Bank Deposit & Paysafecard
Account Activation Period Instant
Order Verification Documents Required No
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 90 days
Hyperlink to Terms and Conditions
https://top.host/terms-and-conditions.htm
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was excellent.
Response Time (Issue Resolved) Issue was addressed properly.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was excellent.
Response Time (Issue Resolved) Issue was addressed properly.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Live chat response time was fastest.
Response Time (Issue Resolved) Issue was resolved.
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement)
Response Time (Issue Resolved)
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 99.9%
Hyperlink to SLA https://top.host/webhosting-sla-service-level-agreement.htm
 
 
Consumer Reviews
No Reviews Available




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