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Tier Report Card
Contact Information

Tel: +1-888-518-0288
Email: sales@tier.net
Website: http://www.tier.net/
Address: 981 E. Eau Galle Blvd., Ste. E. MR183
Melbourne,, FL, 32937, United States of America

Blog:
www.tier.net/blog
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Report Card Grade

Support A
Sales A
Plans / Features A
Usability A
Final Grade A
How We Test Hosts
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Editor's Review
Host Introduction Tier.Net operates multiple state of the art data centers and offers a full suite of Hosting and Cloud services to keep the online presence of their clients safe, secure and always operational. Tier.net Technologies LLC owns its own hardware, network equipment, and boasts in-house staff. From advanced content distribution (CDN), storage area networks, self-managed dedicated servers, and private clouds to managed servers and simple but reliable website hosting, their goal is to make your online venture a success. Tier.net provides the price point and support options that will propel your online venture to success in the most effective way. Tier.Net backup their services with 30 days money back guarantee, 100% uptime and around the clock technical support throgh Live Chat, Phone, Email, and Ticket system.
Experience the top Tier of hosting and related services only at Tier.net. Tier.net provides Shared, Reseller, VPS (virtual private server), Cloud, Dedicated, and Co-location services at industry leading prices.
Sales Review Grade: A
What we like: Tier.Net sales team has great customer serving skills. They know how to serve customer and what exactly customer is looking for. They are dedicated to their job profile.
What needs improvement: Nothing at the moment.
Support Review Grade: A
What we like: Technical Support Engineers of Tier.Net was professionally educated and certified. We received the response from them with an average response time of less than 30 minutes.
What needs improvement: Nothing at the moment.
Plans / Features Review Grade: A
What we like: Tier.Net provides wide range of services to their customers. We tested Dedicated server which we found Fast, Reliable and Secure for our application.
What needs improvement: Nothing at the moment.
Usability Review Grade: A
What we like: N/A
What needs improvement: N/A
Conclusion Grade: A
Tier.net brings your online presence to the world! Their team of accredited and highly qualified professionals are dedicated to keeping their infrastructure, and by extension - your online presence, safe, secure and always operational. Their services are Cutting edge, reliable, and FAST.
 
Sales Review
Ticket Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all the questions in detail.
 
Email Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Initial response time was good.
Response Time (Issue Resolved) Answered all the questions in detail.
 
Live Chat Sales Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Sales agent was quite informative.
 
Phone Sales Yes
24 x 7 ? Yes
Toll-Free Yes
Response Time (Initial Acknowledgement) Phone rang just once.
Response Time (Issue Resolved) Answered all questions. Received special attention
 
Sales Contact Details
Sales Telephone +1-888-518-0288
Sales Email sales@tier.net
Main URL https://www.tier.net/
 
Billing Details
Payment Methods
Discver, JCB, EnRoute, Mail In Payment, Bitcoin
Account Activation Period Unknown
Order Verification Documents Required Yes
 
Money Back Guarantee
Does Host have an Money Back Guarantee? Yes
If yes, how many days? 30 days
Hyperlink to Terms and Conditions
http://tier.net/policy
 
Support Review
Ticket Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Resolved the issue given.
 
Email Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Response was quite fast.
Response Time (Issue Resolved) Resolved the issue given.
 
Live Chat Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Immediate response.
Response Time (Issue Resolved) Issue was resolved within just few minutes
 
Phone Support Yes
24 x 7 ? Yes
Response Time (Initial Acknowledgement) Was talking with support technician within a secon
Response Time (Issue Resolved) Resolution to issue was immidiate.
 
SLA
Does Host have an SLA? Yes
If yes, what percentage is the SLA? 100%
Hyperlink to SLA http://tier.net/policy
 
 
Consumer Reviews
No Reviews Available




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